Civic issues, Features and Personalities of Navi Mumbai
1. Black market for tickets.
2. Long queues for tickets
3. ATVMs not working
4. CVMs ill management
Big advertisements, flex boards and even visual audio advertisements are introduced to encourage and improve the usage of the automatic ticket vending machine using smart card. Thus the use of smart cards and ATVM increased tremendously in various parts of central railway. ATVM and smart card users in Panvel face tremendous problem as many machines are damaged, under repair or not useful. All machines installed on the east side for smart cards are not useful. On the West side among three machines only one is useful, but also shows mistakes many times.
Panvel has become a crucial junction for long distance travellers and now has developed as a crucial station for suburban railways. Many complaints have already come, as the infrastructure is not up to the mark. Panvel has witnessed a huge population inflow due to developments in the area. Due to this, Panvel has become the most congested railway station compared to any other in the city. Particularly, in the peak hours the station is witnessing long queues for tickets.
Even after implementing 5 ticket counters for peak hours, long queues for tickets are common in Panvel railway station. CVMs are also an important alternative for tickets, but are many times spotted not functioning. “Usually no one keeps a queue for CVMs and during peak hours CVMs become a mess, as many of them remain not useful” said Renith a resident of Panvel.
Long distance travellers also find many problems in the Ticketing, as most of the ticket is getting booked in the very hour opening. Many organizations have already complained about a black market that controls the tickets for long distance travelling. Non availability of tickets has become a crucial problem in the system. It has become impossible to get an emergency ticket to long distant areas.
Murali K. Nair, a resident of Panvel, said “it has become impossible to get a proper ticket from Panvel to long distance areas or states. We strongly believe a black market is functioning inside the system. A nexus of middle men and railway authorities are creating confusion and disturbing the normal functioning of the railway. We have already complained to the railway authorities, but no action is taken yet.
Mini Reji, a resident of Panvel, said “thanks to the new ticket counter in the New Panvel side. But the problems of tickets are still prevailing, due to the increasing population. Authorities have to be active and repair those damaged machines and give more counters for tickets.”
R.B Rajvansh, Deputy Station Manager, said we will consider the problems and inconvenience happened to commuters. Machines can be repaired, but will take time, due to lack of funds.
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